# Platform

- [Leads](https://docs.spara.com/platform/leads.md): How to view and interact with leads in Spara.
- [Blocking](https://docs.spara.com/platform/leads/blocking.md): How Spara detects and blocks leads with malicious or inappropriate behavior.
- [Accounts](https://docs.spara.com/platform/accounts.md): How Spara manages accounts & opportunities.
- [Analytics](https://docs.spara.com/platform/analytics.md): How Spara tracks conversion metrics and lead engagement across all agents.
- [Knowledge](https://docs.spara.com/platform/knowledge.md): How to train Spara agents on your company's knowledge base.
- [Media](https://docs.spara.com/platform/media.md): Upload and configure visual media that Spara chat agents show to leads during conversations.
- [Testing](https://docs.spara.com/platform/testing.md): How to test Spara AI.
- [Data Model](https://docs.spara.com/platform/data-model.md): How Spara organizes lead data — built-in fields, custom fields, and where they come from.
- [Settings](https://docs.spara.com/platform/settings.md): How to manage general, team, integrations, and technical settings.
- [User Management](https://docs.spara.com/platform/settings/user-management.md): How to invite team members and manage user permissions.
- [Notifications](https://docs.spara.com/platform/settings/notifications.md): Configure when and how your team gets notified about lead activity.


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