User Management
How to invite team members and manage user permissions.
User roles & permissions
Each Spara user has a role. By default, users join as the lowest-level role, Member. Sensitive actions are restricted to higher level roles.
User roles may be updated in Settings > Team.
Member
View-only
View-only
Yes
Hidden
View-only
Hidden
Integrator
View-only
View-only
Yes
Full access
View-only
Full access
Editor
Full access
Full access
Yes
Full access
View-only
View-only
Manager
Full access
Full access
Yes
Full access
Full access
Full access
Workflows. Roles with Full access to Workflows can create, edit, publish, and delete workflows. View-only roles can open a workflow to inspect its configuration but cannot make changes.
Manual Mode. Manual Mode lets any user take over a live conversation from the AI agent — they can pause Spara's responses and respond to the lead directly. Manual Mode is available to all roles regardless of permission level.
Inviting team members
New users may be invited in Settings > Team. Click the "Invite" button to enter their email address, assign them a role, and send them an invitation to the Spara platform.
Authentication methods
Spara leverages Clerk for best-in-class user authentication & security.
By default, Spara customers' users may authenticate with email address and password. You may also elect to enable enterprise SSO (SAML, OAuth 2.0, and OpenID Connect) or social SSO for user authentication.
For enterprise SSO, Spara supports:
Okta
Microsoft Active Directory
Google Workspace
Sign in w/ Google
Sign in w/ Github
Spara supports SSO/SAML authentication as well as email/password authentication. In the case of email/password authentication Spara requires the password to be:
At least 8 characters long.
At least one uppercase character
At least one lowercase character
At least one number
Not be a known compromised password
Contact your CSM to enable SSO for your organization.
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