> For the complete documentation index, see [llms.txt](https://docs.spara.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.spara.com/scout/how-scout-works/jobs/stalled-deals.md).

# Stalled deals

Scout finds the deals in your pipeline that stopped moving and drafts the check-in for each.

Deals stall quietly. A stakeholder stops replying, a next step never gets booked, and the deal sits in the same stage until it's too late. Scout finds those deals and drafts the check-in that gets each one moving again.

**Offered** once your CRM is connected, with a real result from your own pipeline. Say yes to keep it running. See [HubSpot](/scout/connections/hubspot.md) and [Salesforce](/scout/connections/salesforce.md).

## What it does

* **Finds deals that haven't moved**: open deals with no activity or stage change for longer than they should, judged against your pipeline, not a fixed number of days.
* **Works out why**, from the thread in your inbox and the notes in your CRM: an unanswered question, a missing stakeholder, a budget that slipped.
* **Drafts the check-in** to the right person, picking up where you left off rather than restarting the pitch.

## Tuning it

Tell Scout which stages or deal sizes to watch, how long is too long, or which accounts to leave alone, and it updates the job.


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